Lessen
PropertyBuild Review
4/5
Lessen Overview
What is Lessen?
Lessen is a property services platform designed to streamline the process of property maintenance and improvement. It offers a network of service providers to assist property owners and managers with various maintenance needs. The platform is geared towards simplifying the coordination and execution of property-related services. Lessen aims to enhance efficiency and reduce the hassle associated with property maintenance tasks.
Lessen Products and Services
Lessen provides a comprehensive suite of property services tailored for both commercial and residential real estate sectors. Their offerings encompass repairs and maintenance, capital projects, and property turns, ensuring properties are well-maintained and market-ready. Central to their service delivery is the One by Lessen™ platform, a technology-driven solution that streamlines work order management, vendor coordination, and cost control, enhancing operational efficiency. Additionally, Lessen offers advisory services, including Environmental, Social, and Governance (ESG) consulting, to assist clients in implementing sustainable and efficient property management practices.
Lessen Features
| Feature | Details |
|---|---|
| Work Order Management | Centralizes the creation, tracking, and completion of maintenance tasks, ensuring efficient workflow and timely resolution. |
| Smart Scheduler | Optimizes task assignments for in-house technicians and vendors based on proximity, availability, and skill set, reducing downtime and enhancing productivity. |
| Vendor Management | Provides tools to oversee third-party vendors, including performance metrics, communication channels, and cost controls, ensuring quality service delivery. |
| Asset Management with QR Codes | Enables detailed tracking of property assets using QR code tagging, facilitating preventative maintenance and informed capital planning. |
| Preventative Maintenance Scheduling | Automates the scheduling of routine maintenance tasks to prevent equipment failures and extend asset lifespan, reducing unexpected repair costs. |
| Resident Communication Portal | Enhances resident satisfaction by providing a platform for submitting service requests, tracking progress, and maintaining open communication with property management. |
| Real-Time Data and Analytics | Offers actionable insights into maintenance performance, technician productivity, and vendor efficiency through dashboards and reports, aiding in data-driven decision-making. |
| Mobile Inspection App | Allows property managers and technicians to conduct inspections via mobile devices, capturing photos and notes for accurate reporting and timely issue resolution. |
| Integration with Property Management Systems | Seamlessly integrates with existing property management software, ensuring a cohesive workflow and centralized data management. |
| AI-Powered Maintenance Assistance (Lessen Copilot) | Leverages artificial intelligence to streamline work order creation, diagnose issues, recommend service combinations, and reduce human error in maintenance processes. |
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Lessen Reviews
4/5
Lessen Review by PropertyBuild
Lessen can be a valuable asset for managing property maintenance and improvements. Its network of vetted service providers ensures quality and reliability in maintenance work. The platform’s ease of scheduling and managing tasks streamlines property upkeep. However, the reliance on a network may limit options in certain geographical areas. Also, while Lessen simplifies coordination, the cost effectiveness for smaller projects might be a concern. Additionally, the platform’s features may have a learning curve for those less tech-savvy.
Pros
- Network of vetted service providers.
- Simplifies scheduling and task management.
- Streamlines property maintenance and improvements.
Cons
- Limited provider options in certain areas.
- Cost considerations for smaller projects.
- Potential learning curve for using the platform.
Lessen Alternatives
Lessen FAQ
Is Lessen Legitimate?
Yes, Lessen is a legitimate property services platform that connects property owners with a nationwide network of service professionals to efficiently manage maintenance and improvement projects. Lessen connects clients with property owners and our network of over 30,000 vendors in over 55 trades.
Who Owns Lessen?
Lessen is a privately held company that is owned by a series of investors who have invested in the company, with company valuation eclipsing $1 Billion.
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