Do it Best
Do it Best Review 2026
4/5
PropertyBuild Construction Reviews
Do it Best Overview
What is Do it Best?
Do it Best is a hardware and home improvement cooperative that serves independent retailers across the United States and internationally. The company provides construction-related products and supplies to both professional contractors and do-it-yourself customers through its network of member stores. Do it Best focuses on delivering building materials, tools, and hardware essentials that support various construction and renovation projects.
Do it Best Products and Services
Do it Best operates as a comprehensive hardware and home improvement cooperative, supplying independent retailers with an extensive range of construction-related products, building materials, tools, and hardware essentials designed to meet the diverse needs of both professional contractors and DIY enthusiasts. Through its robust network of member stores across the United States and internationally, the company delivers reliable access to quality supplies that support everything from small home repairs to large-scale construction and renovation projects. Do it Best’s core mission centers on empowering independent retailers with the inventory, resources, and support they need to successfully serve their local communities’ building and improvement needs.
Do it Best Features
| Feature | Details |
|---|---|
| Hardware expertise nationwide | Hardware expertise nationwide provides independent businesses with comprehensive support and product knowledge across a broad retail network. |
| Quality tools selection | Quality tools selection ensures choosing the most effective instruments to measure, analyze, and improve product and process quality. |
| Contractor supply solutions | Contractor supply solutions provide tailored sourcing, inventory, and delivery services to streamline jobsite material management. |
| Professional paint supplies | Professional paint supplies include high-quality brushes, rollers, sprayers, tapes, drop cloths, and protective gear for precise and efficient painting. |
| Local store network | The local store network connects independent hardware and building supply retailers to a cooperative buying system for better selection and pricing. |
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Do it Best Reviews
4/5
Do it Best Review by PropertyBuild
Do it Best presents itself as a comprehensive cooperative supporting independent hardware and lumber dealers, emphasizing community focus and a wide product range. Employees note opportunities to serve customers and develop skills, particularly benefiting those looking to enter the trades or home improvement field. However, some reviews highlight challenges such as outdated systems and internal politics, suggesting experiences may vary depending on the role and location.
Pros
- Extensive nationwide network of independent hardware stores.
- Strong local expertise with personalized customer service.
- Wide product selection for diverse project needs.
Cons
- Limited online shopping experience compared to competitors.
- Physical store dependency limits nationwide accessibility.
- Higher prices than big-box retail competitors.
Do it Best Alternatives
Do it Best FAQ
Is Do it Best Legitimate?
Yes, Do it Best is a legitimate business and one of the largest hardware, lumber, and building materials cooperatives in the United States. Founded in 1945 and headquartered in Fort Wayne, Indiana, the company serves over 3,800 independently-owned member stores across 50 countries. Do it Best provides wholesale distribution, marketing support, and business services to local hardware stores and lumberyards, maintaining a trusted reputation for nearly 80 years.
Who Owns Do it Best?
Do it Best is owned by its independent retail members through a cooperative structure. Over 3,800 locally-owned hardware stores and lumberyards are member-owners of the cooperative. Do it Best Corp., headquartered in Fort Wayne, Indiana, operates as the wholesale distributor and support organization for member retailers. This cooperative ownership model, established in 1945, allows independent business owners to benefit from collective buying power, marketing resources, and operational support while maintaining local ownership.
How Does Do it Best Support Rental Property Construction Projects?
Do it Best supports rental property construction through member lumberyards and hardware stores that provide building materials, tools, hardware, and supplies. Member locations offer lumber, plumbing, electrical materials, paint, fasteners, and construction equipment. Many stores provide contractor accounts, volume pricing, and delivery services. Do it Best members stock essential materials for construction, renovation, and maintenance projects. Their local stores offer personalized service, product expertise, and convenient access to materials for property managers and contractors.
What are the Primary Products and Services Offered by Do it Best?
Do it Best offers hardware, tools, lumber, building materials, plumbing supplies, electrical products, paint, lawn and garden equipment, and home goods through member stores. Services include key cutting, paint mixing, tool rental, glass cutting, and delivery options at participating locations. Do it Best provides private label products, seasonal merchandise, and outdoor power equipment. Member stores offer personalized customer service, expert advice, and local convenience, serving homeowners, contractors, and businesses with comprehensive hardware solutions.
How Does Do it Best Handle Customer Complaints and Feedback?
Do it Best handles customer complaints primarily through individual member store owners and managers who provide personalized local service. Customers address issues directly at their local Do it Best member store or contact Do it Best corporate customer service for additional support. The cooperative maintains quality standards and satisfaction guarantees on products. Member stores work to resolve product concerns, returns, or service issues promptly. Do it Best encourages feedback to improve member store experiences and product offerings.
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